FAQ'S

 

PAID USERS:

 

Please note since these are digital products and services we do not offer any refunds. If you have any difficulties in accessing the materials or need any assistance with the program or the website please let us know immediately so we can assist you.
Please feel free to contact us.
by phone 1844 650 6565 or
by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you
CSEClinic.,LLC

Please read the
following  instructions on how to access and utilize the program.

If you receive an error message, first refresh your browser.
If you continue to receive an error message, please sign out, clear your
cache, empty your cookies and refresh your browser then sign back on.
Click the MYCSEVIDEO tab for the program list.

If you are using a MOBILE device, then you will need to install the puffin
browser WITH flash player. Here is the link.
https://www.puffinbrowser.com/ Once you are logged in please click on
MYCSEVIDEO tab.  When using a mobile device it must be turned on in order
to hear the volume.

1. Please download the firefox browser for your device here is the link
https://www.mozilla.org/en-US/firefox/new/

2. Please install the latest version of adobe flash player here is the link
https://get.adobe.com/flashplayer/otherversions/
ONCE YOU HAVE INSTALLED ADOBE FLASH PLAYER PLEASE RESTART YOUR DEVICE.

3. Open a new window in firefox, type in csevideo.com then sign in.

4. if you are using a MOBILE device please install the PUFFIN BROWSER with
flash, then sign in.

5. Please be sure to follow the above steps, and CLEAN YOUR CACHE ,
COOKIES REFRESH YOUR BROWSER IF YOU GET ANY ERROR MESSAGES.

6.Once you have completed viewing a video click the pause button then move
onto the next video.

7. to clear your cache in firefox follow these instructions:
HOW TO CLEAR YOUR CACHE AND COOKIES: Clearing your cache and cookies will
resolve any you are experience.
Open firefox. Once you are in firefox, click the three bars in the upper
right hand corner, then click on options or Preferences in the middle of
the second row, then click on advanced the last option on the left side of
the page, then click network the third option on the top row. Once you are
in this section, then click clear cache, and clear offline web content and
user data.

 What if I failed the CS EXam?   Dont worry if you failed the exam. You can learn just as much from failing an exam as  you can from passing the exam. The next attemp needs to include thorough study approach including what you learned in the first attemp.

 

 

Please sign out, clear your cache, empty your cookies and refresh your
browser then sign back on. 

Please be sure you sign out before signing in with another browser or device. You will only be able to sign into one device at a time so if you logged in with your iphone and need to use your desktop please sign out of any mobile device first then sign back in. It may take a few minutes for your account to refresh.

Please sign out at the end of your session each time in order to sign back in. If you x out of your browser your account will remain active and you will receive an error message stating "multiple user login." This is also the case if you lose your internet connection while you are logged in.  It may take a few minutes for your log out to be effective and allow you to log back in.

IF YOU CAN NOT VIEW THE VIDEOS:

Please increase the volume on your computer and on the video this will increase the audio.  Please turn the ringer on for your mobile device to hear the audio on the videos

YOUR PATIENT NOTE:

Once you have completed typing your note in the page under INTERACTIVE PATIENT NOTE PAGE. Right click to save it in your files so that you may review it later in comparison the current note.

MNEMONICS:

Please refer to the first page of the study notes to retrieve an explanation for each of the mnemonics used in the patient notes and the outlines.

MOBILE USERS iPAD/iPHONE/ ANDROID /MAC

PRINTING:

The materials are copyrighted and patented and therefore cannot be downloaded or printed.

PAYPAL:

If you do not have a Pay Pal account you can still access and use their services, if you country is not listed in pay pal please contact us at supportThis email address is being protected from spambots. You need JavaScript enabled to view it. for further assistance.

EXTENSIONS:

Please refer to the RENEW Tab on the Homepage after you have logged in. Renewals are based on the original package you ordered.

ABDOMINAL EXAMS:

Some of the abdominal exams are done on the left side of the patient so that the exam can be viewed in full. However it is customary to do all exams from the right side of the bed.  "Barbara Bates Physical Exam and History Taking sixth edition."

DRESS CODE FOR THE CS EXAM:

It is customary to dress in a comfortable conservative and professional style when taking your CS exam for both males and females.

If you need additional assistance please feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you

Good Luck in your exam

How long does it take to prepare for Step 2 CS?

 

CSEClinic.,LLC